Confirmation will be sent via Email by Patrick & Skinner. The contract comes into effect on the date and time of sending. This contract is governed by the laws of England and Wales.
This is patrickandskinner.com, a website operated by the girls at P&S (“us”).
Your use of this website is subject to the following terms of use which you are deemed to accept by using this website.
Content Rights
The copyright and all other rights in the material on this website are owned by us or are included with the permission of the owner of the rights. As a visitor to this website, you may download a single copy of the material for your own private viewing purposes only. No copying or distribution for any commercial or business use is permitted without our prior written consent.
Information and Availability
We take care to ensure that the information on this website is accurate and complete. However, due to the inherent nature of the internet, errors, interruptions and delays may occur in the service at any time. Accordingly, this website is provided “As Is”, without any warranties of any find as we do not accept liability arising from any inaccuracy or omission in the information or interruption in availability
Cancellation Rights
You may cancel the contract within 7 days upon giving written notice to Patrick & Skinner. If you cancel within this time frame, full refund will ensue.
You will be required to return to Patrick & Skinner any received products which you have cancelled. The products must be unused, in perfect condition and in original packaging or no cancellation will be granted.
Care Instructions
Due to the delicate nature and colour choice of our goods, we recommend a Hand Wash or Dry Clean Only policy of our products. Wash in a clean basin like area with neutral shampoo or soap flakes.
Air dry. Steam.
Patrick & Skinner DO NOT refund machine washed items. Patrick & Skinner garments can only be returned or refunded subject to compliance with our care instructions
Delivery
This delivery time is based upon when your goods are actually ready to make their merry way to you. If you order a made to order item. Delivery will commence after construction has taken place. 10 working days
UK Mainland Standard Delivery 2-3 working days £6.00
UK Mainland Next Day Delivery Next day (order before midday) £8.00
Saturday Delivery £9.50
Saturday (order before midday)
Channel Islands & Republic of Ireland
Standard Delivery 2-3 working days £10.00
Europe Standard Delivery 3-4 working days £12.00
Rest of World Standard Delivery 5- 10 working days £12.00
Returns Policy
Patrick & Skinner guarantee that any product that you are not completely happy with, you may return within 7 days of receipt. Knickers are non refundable.
You will be offered a refund or exchange on your other purchases provided the product remains unworn, and is in perfect condition. All attached gift tags must be unbroken.
How to Return Unwanted Goods
We believe you will be delighted with your purchase, but in the unlikely event that you are not completely satisfied and you need to return an item, we aim to make the process simple for you.
Fill out clearly a returns note which accompanied the product
Give reasons for return by ticking the box
Mark clearly what you would prefer, an exchange or refund
Pack this dispatch note along with goods and send to:
Returns
Patrick & Skinner
98 Aldbanks
Dunstable, Beds
LU6 1AJ
Please note the above process must be followed to ensure a refund is auctioned. Your statutory rights are not affected.
Legal Information
The use of our website is subject to the following terms of use which you accept by using www.patrickandskinner.com
The copyright and all other rights in the material on this website are owned by us. As a visitor to this website, you may download a single copy of the material for your own private purpose. No copying or distribution for any commercial or business use is permitted.
We take care to ensure that the information on the website is accurate and complete; however, if errors or interruptions occur due to the inherent nature of the Internet, we do not accept liability arising from such causes.
Disclaimer
To the fullest extent permitted by the law and except in respect of death or personal injury caused by negligence on the part of Patrick & Skinner, its directors or employees, Patrick & Skinner shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs expenses or other claims for compensation whatsoever (whether caused by negligence on the part of Patrick & Skinner, its directors, employees, agents or otherwise) which arise out of or in connection with the use of this website. The supply of the products or their use or resale by you, and the entire liability of Patrick & Skinner under or in connection with the contract shall not exceed the price of the products. This does not affect your statutory rights.
We will not be liable to you or be deemed to be in breach of contract by reason of any delay in performing, or any failure to perform any of our obligations in relation to the product ordered by you. If the delay or failure was due to any cause beyond our reasonable control. This does not affect your statutory rights.
Copyright and Trademark
The contents of the company including pictures, designs, logos, photographs, written text and other material are the copyright trademark of Patrick & Skinner, its content, technology providers and respective owners. All rights reserved. The copying, modification, distribution, reproduction or incorporation into any other work or art of the material available within the company and website in any form is prohibited.
